You can exercise the following rights at any time using the contact details provided by our data protection officer:
– Information about your data stored by us and its processing,
– Correction of incorrect personal data,
– Deletion of your data stored by us,
– Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
– objection to the processing of your data by us and
– Data portability, provided that you have consented to the data processing or have concluded a contract with us.
If you have given us consent, you can revoke this at any time with effect for the future.
PURPOSES OF DATA PROCESSING BY THE CONTROLLER AND THIRD PARTIES.
– you have given your express consent to this
– the processing is necessary for the performance of a contract with you,
– the processing is necessary for compliance with a legal obligation,
the processing is necessary for the protection of legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.
COLLECTION OF GENERAL INFORMATION WHEN YOU VISIT OUR WEBSITE
When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is exclusively information that does not allow any conclusions to be drawn about your person.
This information is technically necessary in order to correctly deliver the content of web pages requested by you and is mandatory when using the Internet. In particular, they are processed for the following purposes:
– Ensuring a smooth connection setup of the website,
– Ensuring the smooth use of our website,
– evaluating system security and stability, and
– for other administrative purposes.
The processing of your personal data is based on our legitimate interest from the aforementioned data collection purposes. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible party and, if applicable, order processors.
Anonymous information of this kind is statistically evaluated by us, if necessary, in order to optimize our Internet presence and the technology behind it.
Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. Through this, we automatically receive certain data such as IP address, browser used, operating system and your connection to the Internet.
Cookies cannot be used to run programs or deliver viruses to a computer. Based on the information contained in cookies, we can facilitate your navigation and enable the correct display of our web pages. Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.
What we collect and store
As you visit our website, we record:
Products viewed: This is where we show you products that you have recently viewed.
Location, IP address and browser type: We use this for purposes such as estimating taxes and shipping costs.
Shipping address: We will ask you to provide this, for example, to help us determine shipping costs before you place an order and to send you the order.
When you shop with us, we will ask you to provide information such as your name, billing and shipping address, email address and phone number, credit card details/payment details, and optional account information such as username and password. We use this information for the following purposes:
– Send you information about your account and order
– Responding to your inquiries, including refunds and complaints
– Process payment transactions and prevent fraud
– Set up your account for our store
– Comply with all legal obligations, such as calculating taxes
– Improving our store offers
– Send you marketing messages when you want to receive them
– When you create an account with us, we store your name, address, email address and phone number. This information is used to fill out payment information for future orders.
We typically store information about you for as long as we need and are required to store it for the purpose for which it was collected and used. For example, we store order information for 3 years for tax and billing reasons. This includes your name, email address, and billing and shipping address.
We also store comments or reviews if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide. For example, both administrators and store managers can access the following:
– Order information such as products purchased, the time of purchase, and shipping address; and
– Customer information such as your name, email address, and billing and shipping information.
– Our team members have access to this information to process orders, make refunds, and assist you.
We accept payments through PayPal. During payment processing, some of your information will be shared with PayPal. Only information necessary to process or complete the payment, such as total purchase price and payment information, will be shared.
REGISTRATION ON OUR WEBSITE
When registering to use our personalized services, some personal information is collected, such as name, address, contact and communication information such as phone number and email address. If you are registered with us, you can access content and services that we offer only to registered users. Registered users also have the option, if necessary, to change or delete the data provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will also be happy to correct or delete this data at your request, provided that there are no legal obligations to retain data. To contact us in this context, please use the contact details provided at the end of this data protection declaration.
PROVISION OF CHARGEABLE SERVICES
For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order. We store this data in our systems until the statutory retention periods have expired.
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
When users leave comments on our website, in addition to this information, the time of their creation and the user name previously selected by the website visitor are also stored. This serves our security, as we can be prosecuted for illegal content on our website, even if it was created by users.
If you contact us by e-mail or contact form regarding questions of any kind, you give us your voluntary consent for the purpose of contacting you. For this purpose, it is necessary to provide a valid e-mail address. This serves the assignment of the request and the subsequent response to the same. The provision of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completion of your request, personal data will be automatically deleted.
USE OF GOOGLE ANALYTICS
This website uses Google Analytics, a web analytics service provided by Google, Inc. (hereinafter: Google). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these web pages, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
The purposes of data processing are to evaluate the use of the website and to compile reports on website activities. Based on the use of the website and the Internet, other related services shall then be provided. The processing is based on the legitimate interest of the website operator.
USE OF GOOGLE MAPS
Detailed instructions on how to manage your own data in connection with Google products can be found here.
EMBEDDED YOUTUBE VIDEOS
On some of our websites, we embed YouTube videos. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells Youtube which pages you are visiting. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. You can prevent this by logging out of your Youtube account beforehand.
If you have deactivated the saving of cookies for the Google Ad program, you will not have to deal with such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you would like to prevent this, you must block the storage of cookies in the browser.
We have integrated the social media buttons of the following companies on our website:
Our website uses Google conversion tracking. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not wish to participate in the tracking, you can refuse the setting of a cookie required for this – for example, via a browser setting that generally deactivates the automatic setting of cookies or set your browser so that cookies from the domain “googleleadservices.com” are blocked.
Please note that you may not delete the opt-out cookies as long as you do not want any measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
If you have any questions about data protection, please send us an e-mail at email@example.com.